Process

Overview

Latter Glory Daycare in Umlazi, founded by Ntombfuthi Queen Dubazana, has grown to 120 children and six teachers over 10 years. However, outdated processes like physical records and in-person registration cause inefficiencies and communication challenges. Adopting technology could streamline operations and improve the parent experience.

1. Problem Statement.

The daycare lacks an online presence, making it difficult for parents to access information, register remotely, or communicate effectively. Manual documentation is inefficient and hard to manage as enrollment grows. Additionally, reliance on word-of-mouth limits the daycare’s potential to attract more families through online advertising, especially among its millennial and Gen Z target audience in Umlazi.

2. Solution.

Create a website with online registration, payment features, and a secure database for managing student records. Ensure it’s user-friendly, regularly updated, and offers a Zulu translation. Add social media pages to increase visibility and attract clients. These solutions streamline operations, enhance communication, and support Latter Glory Daycare’s growth..

3. Key Takeaways.

Engaging potential users through surveys and testing would have provided valuable insights. Incorporating this feedback into the website iterations would have made the site more user-friendly and better aligned with user needs.

4. Diagrams.

After discussing some requirements and needs with the daycare manager, this phase ensured a clear understanding of the system's design, helping to align development with user needs and project goals. It helped bridge the gap between conceptual ideas and technical implementation, providing a visual blueprint for development.

5. Final Product.